Government of India

Privacy Policy

CGST & Customs, Thiruvananthapuram Zone is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our official website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for services
• Submit forms or applications
• Contact us through our website
• Subscribe to our notifications
• Participate in surveys or feedback

Non-Personal Information

We may collect non-personal information about you whenever you interact with our website. This may include browser name, type of computer, and technical information about your connection to our website.

How We Use Your Information

CGST & Customs, Thiruvananthapuram Zone may use the information we collect from you for the following purposes:

• To provide and maintain our services
• To process applications and requests
• To communicate with you about services and updates
• To comply with legal obligations
• To improve our website and services
• To prevent fraud and enhance security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• To comply with legal requirements
• To protect the rights and safety of CGST & Customs, Thiruvananthapuram Zone and others
• In connection with official government business

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can choose to disable cookies through your browser settings.

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of certain communications

Changes to This Privacy Policy

CGST & Customs, Thiruvananthapuram Zone reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, please contact CGST & Customs, Thiruvananthapuram Zone through our official contact channels.

Last updated: September 2025