Chief Commissioner’s Office
Central GST & Central Excise, Thiruvananthapuram Zone
C.R. Building, I.S. Press Road,
Kacheripady, Ernakulam, Kochi – 682018, Kerala
Phone: 0484-2394100 (Chief Commissioner), 0484-2397542 (Office), 0484-2390404 / 2394105
Fax: 0484-2397614, 0484-2397884
Email: ccu-cexcok@gov.in, cccochin@nic.in
Working Hours: 09:00 – 17:30
| Name | Designation | Phone | Responsibilities |
|---|
Designated CPIOs & First Appellate Authorities, budget parameters, guidelines, and Right to Information (RTI) framework of the CGST & Customs Thiruvananthapuram Zone.
Appointed under Section 5(1) and 19(1) of the Right to Information Act, 2005
This section lists the designated RTI Nodal Officers (CPIOs & FAAs) for filing RTI applications and appeals. For a comprehensive list of all officers and employees of the Thiruvananthapuram Zone with their telephone numbers, please refer to the designated "Telephone Directory" tab in the main navigation menu of the website.
No designated CPIO or FAA matches your search query.
Financial Year 2026-27 (Budget Estimates - BE) | values in ₹ Crores | Thiruvananthapuram Zone
Total Grand Allocation
Combined Zonal Revenue & Capital Outlays
Revenue Section
Salaries, allowances, and operations
Capital Section
ICT assets, vehicles, and structures
| Object Head Description | 15-Digit Budget Code | BE Allocation 2026-27 (in ₹ Crores) |
|---|---|---|
| Salaries (HQ & Commissionerates) | 2042.00.101.01.02.01 | ₹65.000 Cr |
| Allowances | 2042.00.101.01.02.07 | ₹57.000 Cr |
| Office Expenses (OE) | 2042.00.101.01.02.13 | ₹7.300 Cr |
| Rent, Rates, and Taxes for Land & Buildings | 2042.00.101.01.02.14 | ₹5.000 Cr |
| Rent for others | 2042.00.101.01.02.18 | ₹4.000 Cr |
| Domestic Travel Expenses (DTE) | 2042.00.101.01.02.11 | ₹2.300 Cr |
| Rewards | 2042.00.101.01.02.05 | ₹2.000 Cr |
| Swachhta Action Plan (SAP) | 2042.00.101.01.96.49 | ₹1.560 Cr |
| Medical Treatment | 2042.00.101.01.02.06 | ₹0.800 Cr |
| Leave Travel Concession (LTC) | 2042.00.101.01.02.08 | ₹0.600 Cr |
| Professional Services | 2042.00.101.01.02.28 | ₹0.400 Cr |
| Wages | 2042.00.101.01.02.02 | ₹0.260 Cr |
| Training Expenses | 2042.00.101.01.02.09 | ₹0.055 Cr |
| Foreign Travel Expenses | 2042.00.101.01.02.12 | ₹0.050 Cr |
| Digital Equipment (Revenue) | 2042.00.101.01.02.19 | ₹0.300 Cr |
| Secret Service Expenditure | 2042.00.101.01.02.41 | ₹0.200 Cr |
| Repair and Maintenance | 2042.00.101.01.02.29 | ₹0.350 Cr |
| Minor Civil & Electric Works (Office) | 2042.00.800.03.00.27 | ₹0.300 Cr |
| Capital: ICT Equipment | 4047.00.005.03.09.71 | ₹0.785 Cr |
| Capital: Furniture & Fixtures | 4047.00.005.03.09.74 | ₹0.500 Cr |
Write your application on plain paper in English, Hindi, or Malayalam. Clearly specify the exact records or information you seek, ensuring the query is concise and objective. Avoid vague or overbroad declarations.
The statutory application fee is ₹10/- (Ten Rupees Only).
Acceptable Offline Payment Modes:
Applicants living below the poverty line (BPL) are exempt from the ₹10/- application fee. To claim the exemption, you must attach a clear photocopy of your valid BPL Card or Income Certificate issued by a competent municipal or panchayat authority.
File your application or first appeal instantly online, pay via net banking/UPI, and monitor status in real-time.
Visit National RTI PortalSearch central legislation, acts, rules, and regulatory frameworks published centrally on the CBIC portal.
CBIC hosts all statutory Acts, Rules, Regulations, Notifications, Circulars, and Manuals centrally on the official CBIC Tax Information website. You can search, download, and track amendments for all indirect tax legislation at one place.
Access official schedules, manuals, online applications, rate books, and presentations hosted centrally on the CBIC GST Portal.
Access official schedules, manuals, online applications, and regulatory case laws hosted centrally on the CBIC Customs Portal.
Official explanations on supply laws, returns, composition, and refunds.
Sectoral guidelines, flyers, and taxpayer information briefs.
Exemptions, declarations, baggage thresholds, and traveler rules.
E-filing guidelines, digital signatures, and portal troubleshooting.
Official guidelines, regulations, and operational frameworks governing tax and customs administration.
Officers of the CGST & Customs Thiruvananthapuram Zone derive their administrative, financial, executive, and quasi-judicial powers from a robust framework of statutory legislations and allied acts. These powers are exercised to facilitate trade compliance, assess tax liabilities, audit records, prevent tax evasion, and protect national economic borders against smuggling.
Customs officers of the Thiruvananthapuram Zone (covering Kerala, Lakshadweep, and Mahe) are empowered to enforce various allied acts of the Government of India to regulate border trade, prevent smuggling, and maintain economic security. Main allied acts include:
Decision-Making Levels: Operational decisions are structured hierarchically to align with statutory rules and CBIC guidelines:
Decision Process: Taxpayer representations, declarations (shipping bills, bills of entry), and enforcement reviews originate at the Inspector/Appraiser level. Files are reviewed and processed by the Superintendent/Appraiser, then submitted to the Deputy/Assistant Commissioner or higher authority for final decision.
Supervision Channel: Inspector → Superintendent → Deputy/Assistant Commissioner → Joint/Additional Commissioner → Commissioner → Chief Commissioner.
Automation (ICEGATE & EDI): Operational customs decisions, manifests, and duty assessments are processed electronically through the ICEGATE portal and Indian Customs EDI System (ICES) to minimize delays and ensure proactive trade facilitation.
The Thiruvananthapuram Zone is committed to CBIC's mission of trade facilitation and revenue collection through the following strategic norms:
Service Delivery Standards (Citizen Charter):
Officers are guided by the following primary acts, rules, and statutory manuals available on the official CBIC website (taxinformation.cbic.gov.in):
The office maintains the following categories of records and registers across GST, Customs, and Excise formations:
In line with CBIC guidelines, the Zone fosters active consultation with the public and trade associations through several key initiatives:
The following panels, boards, and grievance committees are active across the Thiruvananthapuram Zone:
As per the statutory requirements of the Right to Information Act, 2005, the complete directory of its officers and employees is maintained for public access.
To view the comprehensive and updated directory of all officers and employees under the CGST & Customs Thiruvananthapuram Zone (including contact numbers and designations), please check the designated "Telephone Directory" tab in the main navigation menu of the website.
Monthly scale of pay for officers and staff is governed by the 7th Central Pay Commission (7th CPC) guidelines. Pay ranges and allowances are mapped below:
| Designation Rank | 7th CPC Pay Matrix Level | Pay Scale Range (₹) |
|---|---|---|
| Chief Commissioner | Level 17 | ₹2,25,000 (Fixed) |
| Additional Commissioner / JC | Level 12 / 13 | ₹78,800 - ₹2,15,900 |
| Deputy / Assistant Commissioner | Level 10 / 11 | ₹56,100 - ₹2,09,200 |
| Superintendent / Sr. PS | Level 8 | ₹47,600 - ₹1,51,100 |
| Inspector / Administrative Officer | Level 7 | ₹44,900 - ₹1,42,400 |
| Executive Assistant | Level 6 | ₹35,400 - ₹1,12,400 |
| Tax Assistant | Level 4 | ₹25,500 - ₹81,100 |
| Multi-Tasking Staff (MTS) | Level 1 | ₹18,000 - ₹56,900 |
Note: Remuneration includes applicable Dearness Allowance (DA), House Rent Allowance (HRA), and Transport Allowance (TA) as declared by the central government from time to time.
Primary regulatory publications and transaction registries are maintained electronically across central and regional websites:
Quarterly RTI Disclosures (FY 2025-26):
| Duration of Report | Received | Action Pending | Rejected | Provided | Transferred | Returned | Pending |
|---|---|---|---|---|---|---|---|
| Jul 1, 2025 to Sep 30, 2025 | 539 | 3 | 98 | 276 | 0 | 45 | 117 |
| Oct 1, 2025 to Dec 31, 2025 | 309 | 10 | 46 | 145 | 1 | 33 | 74 |
| Jan 1, 2026 to Mar 31, 2026 | 562 | 3 | 97 | 246 | 2 | 147 | 67 |
| Apr 1, 2026 to Jun 30, 2026 | 395 | 40 | 122 | 172 | 2 | 19 | 40 |
| Duration of Report | Opening Balance | Received | Action Pending | Provided | Returned | Pending |
|---|---|---|---|---|---|---|
| Jul 1, 2025 to Sep 30, 2025 | 4 | 7 | 0 | 5 | 1 | 5 |
| Oct 1, 2025 to Dec 31, 2025 | 5 | 3 | 0 | 5 | 0 | 3 |
| Jan 1, 2026 to Mar 31, 2026 | 3 | 4 | 0 | 0 | 0 | 7 |
| Apr 1, 2026 to Jun 30, 2026 | 7 | 5 | 0 | 8 | 0 | 4 |
Third-Party Transparency Audit: In compliance with DoPT guidelines, the annual self-appraisal form is submitted on the CIC portal and mapped with the designated Indian Rubber Materials Research Institute (IRMRI) for evaluation.
Please click on the link below to view the gross and net GST revenue collections for the month of Apr, 2026. https://tutorial.gst.gov.in/downloads/news/for_publishing_monthly_gst_data_for_apr_2026.pdf Thanks, Team GSTN
GSTN has published series of FAQ on 16th Oct, 2025 and 4th Dec, 2025 for assisting the taxpayer in filing of Annual Return i.e., GSTR-9/9C.
The Invoice Management System (IMS) was introduced on the GST portal from the October 2024 tax period enabling the taxpayers to take actions on invoices
Please click on the link below to access the detailed advisory for taxpayers wherein the system-calculated interest for the February 2026 period which has been
While filing an appeal in Form APL-01 on the GST portal, the pre-deposit percentage is auto-populated as 10% in accordance with Section 107(6) of the
1. Introduction It has come to the notice of GSTN that certain taxpayers are facing difficulties in filing appeals on the GST portal against demand
Please click on the link below to view the gross and net GST revenue collections for the month of Mar, 2026. https://tutorial.gst.gov.in/downloads/news/monthly_gst_data_for_mar_2026_for_publishing_final.pdf Thanks, Team GSTN
1. In terms of the provisions of Section 50 of the Central Goods and Services Tax (CGST) Act, 2017, interest is payable where the
Please click on the link below to view the Advisory on the Payment of pre-deposit while filing of appeal before First Appellate authority. https://tutorial.gst.gov.in/downloads/news/final_advisory_for_payment_of_pre_deposit_through_drc_03.pdf Thanks,
Please click on the link below to view the gross and net GST revenue collections for the month of Feb, 2026. https://tutorial.gst.gov.in/downloads/news/final_approved_monthly_gst_data_for_website_feb_2026_01032026.pdf Thanks, Team GSTN
