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e-Helpline of Cochin Zone

for the trade in Central Excise Cochin Zone

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Trade can seek clarifications under the following 3 categories:

  1. Assessment Related Issues
  2. Procedural Delays Related Issues
  3. Systems Related Issues including ACES and ICES matters

While sending mail to Chief Commissioner’s Office, kindly see that your query contains the following details without fail:

  1. Your PAN based Registration Number/ IE Code
  2. Location Code, Range Name and Division Name
  3. The Category under which you seek the HELPLINE [Please mention ONE of the following:
    1. Assessment Related or
    2. Procedural Delays Related or
    3. Systems Related Issues including ACES and ICES matters]
  4. Your Address, Contact Number and email address
  5. Nature of help required by you. Please explain in detail. Attachments can also be sent.

Kindly note down the mail address, based on the category of help you require, and send us mail with all the above particulars.

Contact Deatils

  • Nodal Officer – cochinzone.nodalofficer@gmail.com
  • Assessment Related Issues – cochinzone.assessment@gmail.com
  • Procedural Delay Related Issues – cochinzone.procedural@gmail.com
  • Systems Related Issues including ACES and ICES matters – cochinzone.aces@gmail.com

e-Helpline of Cochin Zone comprises of Cochin, Calicut and Trivandrum Commissionerates, Cochin Customs House and Cochin Customs Preventive Commissionerate.